Consumer Council for Water


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Consumer Council for Water

a unit within the Environment and Heritage Service that looks after the interests of consumers in relation to water, in particular the supply of water by means of a water undertaker's supply system to premises either by water undertakers or by licensed water suppliers acting in their capacity as such; and the provision of sewerage services by sewerage undertakers.
References in periodicals archive ?
Tom Taylor, chairman of the Consumer Council for Water in Wales, said: "Even the smallest increase in bills can be a tipping point for customers that are already struggling to pay, so we are very pleased to see Welsh Water investing more in supporting households on a low income.
However the Consumer Council for Water cautioned that the bills customers actually end up paying will vary depending on their supplier and individual circumstances.
The Consumer Council for Water say many households in Wales will face being unable to pay rising water bills.
The Consumer Council for Water says many people simply do not know what the law says.
2% on the previous year amid concerns that the rising figure will discourage consumers from using water more efficiently, according to the annual report from the Consumer Council for Water (CCWater).
The Consumer Council for Water said the number ringing in with gripes had climbed by more than 40,000.
The Consumer Council for Water said they also want to see further improvements from Southern Water, Dwr Cymru Welsh Water and Affinity Water.
A THE Consumer Council for Water has responsibility for complaints between consumers and the water companies in England and Wales.
But none of them came close to matching the problems caused by wet wipes and fats and oils flushed and poured into drains across England and Wales, the Consumer Council for Water (CCW) said.
Across the country, customer complaints to water companies have fallen for a seventh successive year - but the gap between the industry's best and worst performers remains unacceptable, according to the Consumer Council for Water.
However, the Consumer Council for Water, which represents consumers' interests, has noted that inflation means prices could still go up for consumers.
Karen Gibbs of the Consumer Council for Water, which carried out the survey, said: "Leakage matters to water customers.
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