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outsourcing
(redirected from Customer Service Outsourcing)

   Also found in: Financial, Encyclopedia, Wikipedia, Hutchinson 0.03 sec.
outsourcing verb contracting with outside sources, disposing of, eliminating work, eliminating workers, going outside, hiring outside sources, retaining others, retaining outside sources, subcontracting


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outsourcing, this may put a crimp in the popularity of India as a customer service outsourcing destination, as India does not generally offer European languages other than English, though it may prove a boon to the Philippines, which, as a former Spanish colony, frequently offers Spanish language support.
With a customer service outsourcing company, that's their primary business, so what would be a back-office worker for one of us becomes a front-line worker for the outsourcing company.
 
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