Merchant demand for failure to pay

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Question

Country: United States of America State: Texas I made a purchase for a grill from a merchant and it was delivered the following day. The grill I purchased was a used floor model and had visible damages. I contacted the merchant to come get the grill and to be refunded. Merchant disagreed and hung up the phone. I contacted my credit card company and they helped me to resolve the issue. My credit card company gave the merchant about 65 days to dispute my claims and prove that the item was not damaged and the merchant did not. In the end my credit card company Visa re-credited my account and the merchant was to come get the grill. The merchant never contacted me again and never came to get his grill and now he has instead retain a lawyer who has sent me a certified letter giving me 30 days to pay for the grill otherwise I will be taken to court. I am not sure what to do. Please instruct me to my next step.

Answer

You can inform the lawyer what happened with the credit card company and tell the lawyer to come get the grill--you need not do more--if they sue they will very likely not win.

Ask a Lawyer

Question

Country: United States of America State: Texas I made a purchase for a grill from a merchant and it was delivered the following day. The grill I purchased was a used floor model and had visible damages. I contacted the merchant to come get the grill and to be refunded. Merchant disagreed and hung up the phone. I contacted my credit card company and they helped me to resolve the issue. My credit card company gave the merchant about 65 days to dispute my claims and prove that the item was not damaged and the merchant did not. In the end my credit card company Visa reaccredited my account and the merchant was to come get the grill. The merchant never contacted me again and never came to get his grill and now he has instead retain a lawyer who has sent me a certified letter giving me 30 days to pay for the grill otherwise I will be taken to court. I am not sure what to do please help instruct me to my next step?

Answer

You can inform the lawyer what happened with the credit card company and tell the lawyer to come get the grill--you need not do more--if they sue they will very likely not win.

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Ask a Lawyer

Question

Country: United States of America State: Texas I made a purchase for a grill from a merchant and it was delivered the following day. The grill I purchased was a used floor model and had visible damages. I contacted the merchant to come get the grill and to be refunded. Merchant disagreed and hung up the phone. I contacted my credit card company and they helped me to resolve the issue. My credit card company gave the merchant about 65 days to dispute my claims and prove that the item was not damaged and the merchant did not. In t! He end my credit card company Visa reaccredited my account and the merchant was to come get the grill. The merchant never contacted me again and never came to get his grill and now he has instead retain a lawyer who has sent me a certified letter giving me 30 days to pay for the grill otherwise I will be taken to court. I am not sure what to do please help instruct me to my next step?

Answer

You can inform the lawyer what happened with the credit card company and tell the lawyer to come get the grill--you need not do more--if they sue they will very likely not win.

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