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To qualify for the Omega award, organizations must measure their customer satisfaction levels at least twice a year in categories including technical support, field service, sales process, account management and training.
This recognition from the Omega Management Group underscores Per-Se's commitment to deliver our proven Connective Healthcare solutions with the highest level of integrity and value to physicians.
The Omega Management Group presented the NorthFace ScoreBoard Award to Per-Se for its high scores in business services and technology solutions for the healthcare sector.
Micro Focus(R)) announced that it has once again won the prestigious OMEGA NorthFace ScoreBoard(SM) Award, an award recognizing exemplary service standards and commitment to exceeding customer expectations.
Rich has done an outstanding job of building a highly effective organization that coordinates all aspects of client services within our company," said John Alexander Maraganis, president and CEO of OMEGA.
Since 1984, Omega has been a leader in providing customer loyalty management programs by successfully partnering with clients to achieve the goal of World Class Customer Organization.
OMEGA also will establish its inaugural NorthFace ScoreBoard(SM) Customer Forum on Feb.
OMEGA, whose principals launched the first off-the-shelf CRM software product (fieldwatch-1980), specializes in increasing revenue and profits by increasing customer satisfaction, retention and loyalty.