Paid for internet game, no service

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Question

Country: United States of America
State: All States/Provinces

I have paid to play an internet game called horse land. but more often than not the site is down . you email the people who run the site all you receive is am sorry its not there fault the system crashed. but this is a survive my self and many others have paid to access should they be accountable., and should we be entitled to some sort of compensation. these people are paid thousands of dollars from people all over the world.

Answer

You can ask for a refund of fees pro rata for any significant time the site is down...