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According to a 2015 survey of Health Insurance Marketplace Assister Programs and Brokers by the Kaiser Family Foundation, since the Affordable Care Act (ACA) implementation 83 percent of brokers are spending more time on each policy while 80 percent report earning less revenue per policy.
In the last enrollment period, many assisters found themselves extending their hour-long appointments into an hour-and-a-half or even two hours in order to meet the needs of frustrated consumers.
Third, we need more assisters who have technical expertise and better training.
For example, the Georgia Health Care Freedom Act prohibits all state entities and state universities from acting as assisters.
Aaron Holman, director of the federally funded Marketplace Assister Program run by Public Consulting Group, hopes he can help.
This means that they must work now to set the stage to be recognized as future navigators and assisters.
Every day our trained assisters are helping people sign up for health coverage-many for the first time.
In addition to the website, Washingtonians can get answers to questions and help enrolling in health plans through a statewide network of more than a thousand trained insurance brokers and in-person assisters.
Toll-Free Customer Support Center Opens Today; In-Person Assister Networks Selected
The letter notes that missing from HHS's proposed rule governing Navigators and non-Navigator assisters is ensuring clients will receive information on the best possible plan that best suits their individual needs, whether that plan is available in the Marketplaces or through the traditional market, then notes that Navigators will not be allowed to assist with determining the appropriate plan.
Organizations that did not receive a grant can apply to become Assister Enrollment Entities under the Covered California Assisters Program.
received Assister grants from the Health Benefit Exchange Authority to support the