credit card dispute, obtaining records
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QuestionCountry: United States of America
I had a credit card back in 1999, I played it off through a collection company in 2002. Now I am getting a call from another collection company saying I now owe $1200, the original debt was $500. I have 2 checks proving I paid this company. I have contacted the company that I paid off to try to get the information on my account, at first they said they cannot give the information to me so I asked the company who now has the account to call them. The original company told the new company that one of my checks bounced, it didn't, I have proof of this. The new company told me to call the original company and get the information on my account sent to me. When I called the original company, they said they don't have any information on me. I told them they gave the information to the new company why can't they give it to me and they said they have no record of my account. What can I do to get this information? Sorry the question is so long.