Experience Index (FXI): Banking Report is the first study of its kind to assess customer experience (CX) with national banks, regional banks, and credit unions.
If a definitive agreement is executed, Foresee
would be entitled to additional payments, including upfront, milestones and royalties based on net sales of the product(s) commercialised by Ferring.
was officially founded in 2005 but already started its creative journey in 1999 as part of the office furniture and conferencing company Wilkhahn (www.
Results will help British Airways understand the current satisfaction of site visitors and also determine what changes will have the greatest impact on key future behaviours.
According to clinical trials, the Foresee
PHP technology is said to provide excellent accuracy in CNV detection, 82% sensitivity and 88% specificity.
com is integrating the satisfaction data provided by ForeSee
Results with clickstream data provided by Omniture, in what ForeSee
describes as "an effective marriage of behavioral and attitudinal data that will provide deeper and more valuable insights into visitor behavior.
I also foresee
that CPAs will understand the risks and opportunities of the global economy and profit from new international services.
Half the respondents expect blow molding to grow faster in industrial parts than in packaging; 32% said the reverse; and 14% foresee
both markets growing equally fast.
As part of a study of nearly 10,000 visitors to the biggest e-retail websites in the United States (determined by revenue, according to Internet Retailer), customer experience analytics firm ForeSee
Results used the methodology of the American Customer Satisfaction Index (ACSI) to examine how mobile shopping trends during the holiday season could have year-long implications.
Only 1% of all visitors came to a website directly from a social media URL, but 20% of all visitors report being influenced by social media and 9% say it was their primary influence," said Maggie Kalahar, a product manager at ForeSee
Results who has been working closely with the Social Media Value Calculation and the associated benchmarks.
The online channel can provide customers with better quality information and lower costs without compromising the quality of service, and it can do it with or without major legislation and reform," said Larry Freed, President and CEO of ForeSee
Results' clients who are using its patented methodology to measure and manage online customer satisfaction outperform industry averages, the company announced today.