IBM Personal Systems
Group (PSG) has announced enhancements to its online customer support with an automated service infrastructure designed to diagnose and resolve common IT problems.
The new entity, the Printing and Personal Systems
Group, will be led by PSGa[euro](tm)s executive vice president Todd Bradley.
Under Tuesday's reorganisation, HP's Imaging and Printing Group will be subsumed by its Personal Systems
Group, and the combined division will be led byTodd Bradley, the executive vice president who today runs the Personal Systems
Group, All Things D reported.
Technology solutions provider HP (NYSE:HPQ) has named Richard Gerstein as senior vice president of Strategy and Worldwide Marketing for the Personal Systems
Group (PSG) at HP, effective mid-May 2010.
Upon the closure of the transaction HP will form a separate business unit within its Personal Systems
Group focused on the gaming industry.
HP offers a portfolio of Linux solutions on industry-standard hardware and software to enhance customer productivity," said Tad Bodeman, director of software product marketing, Personal Systems
Group at HP.
The "Personal Again" campaign, which was launched in May 2006 under the direction of Todd Bradley, executive vice president of the Personal Systems
Group at HP, has generated extremely positive global response and has had an inspiring impact within the company to rapidly bring to market innovative products and services that deliver the best customer experience.
The US IT group said that its review had also revealed that a continued combination with the Personal Systems
Group (PSG) would generate higher value for shareholders than its separation.
HP Middle East has appointed Salim Ziade as General Manager of Personal Systems
Group (PSG) for the Middle East effective immediately.