Up to now - and despite trying for two days on November 21 and 22 to contact Arriva
due to a high volume of calls from 8am to 5pm - I have been unable to contact Arriva
expected passenger numbers to continue growing and recommended deploying new trains alongside the old ones, resulting in 31% more seats on the Valley Lines.
Further significant gains in available train capacity came from Arriva
's focus on reducing breakdown rates - particularly for the Pacer trains and the long-distance Coradia trains - with Arriva
investing some of the franchise profits in engineering equipment and depot improvements.
Group CEO Manfred Rudhart said: "We are always looking for opportunities where we believe our experience and skills can make a real difference to passenger transport services in Europe.
Yorkshire Tiger services in Kirklees and Wakefield will be running and will accept all Arriva
Week, 4 Week and Annual Passes on Monday to help provide other alternatives to some services.
, one of Europe's largest transport operators was awarded the Northern rail franchise by the UK Department for Transport.
ASLEF drivers at Arriva
Trains Wales voted overwhelmingly for strike action after claiming management reneged on a pay and conditions agreement.
Mr Blenkinsop, who met senior Arriva
North-east managers a fortnight ago, says the timetable contains "a lot of little horned creatures", including no fast bus on the X3 route for Skelton, Lingdale and Boosbeck passengers commuting to Middlesbrough until well after the rush hour, with all buses before 9am terminating at Redcar.
was awarded the contract for the planning and operation of regional transport services in November 2011, following an international invitation for tenders.
Mike Bagshaw, Commercial Director at Arriva
Trains Wales said: "The 7.
A frustrated Anna Alford tweeted: "Thank you arriva
trains for my impromptu drive to Cardiff to pick up drunk husband #tired" Henry Ashman wrote: "Just gave my seat up for an old lady.
Nigel Featham, managing director for Arriva
North East, said: "We are delighted Paul has been recognised by industry experts for the excellent service he has provided to passengers.