the body, headed by a chief executive, charged by the Secretary of State to apply the child support legislation and part of the Department of Work and Pensions. It employs child support officers and inspectors. There are complaints procedures. It has been given financial targets; in some cases, fees are payable. Essentially it works out how much people owe for child support and collects it according to the statutory formula. There is a separate agency for Northern Ireland. See also MAINTENANCE ASSESSMENT.