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and Germany, Dialog24 utilizes state-of-the-art technology to provide voice, video, chat and other media over Internet Protocol (IP), collaborative browsing, and twenty-four hour, seven-day-a-week scalability.
The solution will consist of Internet-enabled voice, video and chat, collaborative browsing, and specialized agent training to help users navigate Arcum Medien's vectrum.
iSKY's leading-edge, multi-channel communications technology will enable ORP's partners to maximize customer interaction by telephone, fax, e-mail, live text chat, collaborative browsing or voice over Internet Protocol.
Other components of the eService mix include web-based self-help, collaborative browsing, text chat, and voice-over IP.
0 provides a complete solution for online customer interaction and support with new and enhanced features, such as collaborative browsing, cross-organization escalation, international-language support, greater scalability and customer segmentation analysis.
com's suite of products offer advanced tools for real-time chat, collaborative browsing, whiteboard sharing, file exchange, channel management, voting, information capture, user list, session recording and playback and multimedia broadcasting.
Currently, InstantService does this by delivering chat, e-mail management, a dynamic FAQ tool, collaborative browsing, and a suite of industrial strength administrative reporting and queuing tools combined with CRM integration capabilities -- all offered in a secure format.

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