Consumer Council for Water


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Consumer Council for Water

a unit within the Environment and Heritage Service that looks after the interests of consumers in relation to water, in particular the supply of water by means of a water undertaker's supply system to premises either by water undertakers or by licensed water suppliers acting in their capacity as such; and the provision of sewerage services by sewerage undertakers.
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Water watchdog Consumer Council for Water will meet in Birmingham on Tuesday.
"Even just a small increase has the potential to hurt the three million households who tell us they struggle to afford their water bills," said Tony Smith, Consumer Council for Water chief executive.
Tony Smith, chief executive of the Consumer Council for Water, said: "Even just a small increase has the potential to hurt the three million households who tell us they struggle to afford their water bills."
Tom Taylor, Wales chair at the Consumer Council for Water, said: "Dwr Cymru / Welsh Water is one of the small number of companies contributing their own money to a social tariff scheme.
There's even a calculator on the Consumer Council for Water's website.
Just six in 10 water customers in England and Wales believe their charges are fair - a figure that has remained static for seven years, a report by the Consumer Council for Water (CCWater) said.
But the Consumer Council for Water says customers can take action now to dilute the impact.
However the Consumer Council for Water cautioned that the bills customers actually end up paying will vary depending on their supplier and individual circumstances.
The Consumer Council for Water say many households in Wales will face being unable to pay rising water bills.
The Consumer Council for Water says many people simply do not know what the law says.
Overall leakage levels have increased by 1.2% on the previous year amid concerns that the rising figure will discourage consumers from using water more efficiently, according to the annual report from the Consumer Council for Water (CCWater).
But none of them came close to matching the problems caused by wet wipes and fats and oils flushed and poured into drains across England and Wales, the Consumer Council for Water (CCW) said.
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