outsourcing

(redirected from Customer Service Outsourcing)
Also found in: Dictionary, Medical, Financial, Encyclopedia.
Related to Customer Service Outsourcing: Call Centers

outsourcing

verb contracting with outside sources, disposing of, eliminating work, eliminating workers, going outside, hiring outside sources, retaining others, retaining outside sources, subcontracting
References in periodicals archive ?
'With a customer service outsourcing company, that's their primary business, so what would be a back-office worker for one of us becomes a front-line worker for the outsourcing company.
* Customer service outsourcing. The growth of the Internet and online connectivity made possible the provision of technical support and problem resolution for customers from remote locations.
AT&T not only won a Baldrige Award for its customer service outsourcing business, American Transtech, but also is building part of its three-pronged future around the trend.
Full browser ?