outsourcing

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Related to Customer Service Outsourcing: Call Centers

outsourcing

verb contracting with outside sources, disposing of, eliminating work, eliminating workers, going outside, hiring outside sources, retaining others, retaining outside sources, subcontracting
References in periodicals archive ?
The company also opened a new call center services facility in Portsmouth, New Hampshire, providing customer service outsourcing services.
We share the visions and plans of President Gloria Macapagal-Arroyo and plan to assist the Philippines in becoming the global capital of customer service outsourcing," said Brian Silverman, president and CEO of Five9.
E[acute accent]Amp'd Mobile, set to launch in late 2005, selected ClientLogic as its sole customer service outsourcing partner based on its expertise in the MVNO market and track record of providing award-winning customer care services.
High-performance data connectivity is a key component of Stream's operations," said Ken Schreck, Application Development Manager for EMEA and India at Stream, a global technical support and customer service outsourcing provider and DataDirect Connect for .
Those enable the company to offer a broad spectrum of products and services including inbound and outbound phone services, inbound mail, letter shop/direct mails, customer service outsourcing, credit risk management, dialogue marketing, directory inquiries, training & knowledge management, data management, IT and software solutions.
Customer Contact of Cendris, a customer service outsourcing company, offers fully integrated contact center services such as phone, Internet, email and fax.
Spectrum Contact Services is the global technical support and customer service outsourcing division of Software Spectrum.
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