ECC-Net

ECC-Net

abbreviation for EUROPEAN CONSUMER CENTRES NETWORK.
References in periodicals archive ?
The ECC-Net offers citizens free advice about their rights when travelling and shopping across borders.
The ECC-Net is a tool which develops consumer education and information and provides assistance to the consumer for redress in case of a violation of consumer rights in cross-border transactions.
It will support you in almost any awkward situation that might arise when you're on holidays in Europe," an announcement from the Cyprus office of the ECC-Net said yeserday.
The number of Europeans resorting to the services of the European Consumer Centres' Network (ECC-Net) is rising constantly: according to a report, published on 12 October to mark the network's fifth anniversary, ECC-Net received more than 60,000 complaints and information requests during 2009.
ECC-Net promotes the understanding of EU consumers' rights and assists in resolving complaints about purchases made in another country of the network, when travelling or shopping online.
ECC-Net Cyprus -- Director Elena Papachristoforou in a statement to mark the anniversary.
Since January 1, an electronic database called IT-Tool is used by all ECC-Net to register, share and handle complaints," said Hadjiluca.
She added that the ECCCy also participated in two joint research projects and in nine surveys within the ECC-Net.