ombudsman

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ombudsman

a person appointed by Parliament to investigate citizens' complaints. The name derives from the first example appointed in Sweden in 1809. There are now many in the UK, both in the public and private sector, and as a result of devolution, e.g. the Welsh Administrative Ombudsman (Ombudsman Gweinyddiaeth Cymru).
Collins Dictionary of Law © W.J. Stewart, 2006
References in periodicals archive ?
Rob Webster, chief executive of the NHS Confederation, which speaks on behalf of all health service commissioners and providers, has warned that if funding fails to keep up with patient demand, hospitals might have to charge for overnight stays on a ward.
That's the aim of the 2012 Health and Social Care Act, which compels health service commissioners to put NHS services out to tender, and makes it easier for Health Secretary Jeremy Hunt to close or downgrade a hospital.
HEALTH SERVICE commissioners should provide services to treat minor eye conditions in high street practices nationwide to reduce pressure on A&E units, the LOC Support Unit (LOCSU) has highlighted in a national campaign.

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