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Corporate Identity: 'Best Online Live Help and Live Chat Software as a service Provider', associated with values of quality, innovation, and support.
Added quickly and easily to any TOS customer's website as an affordable Software-as-a-Service (SaaS) solution, ATG Live Help - comprised of ATG Click to Chat, ATG Click to Call and ATG Email Response applications - enables companies to intelligently engage the right online visitors with the right assistance at the right time.
Chatwoo offers 'Multiple domain Live Help tool' for the owners of multiple domains and 'Mobile app'.
99 per month if parents signed up from home, but students who visit the library can use the service free and be connected to a tutor for up to 20 minutes of live help.
By offering users live help at critical moments in the e-commerce and e-support cycles, the combined technologies are expected to help improve "look-to-book" ratios, reduce support costs and improve customer loyalty.
Research Suggests That Companies Using ATG Live Help Benefit from Quick Payback Period, Significant Top-Line Revenue Lift, and an Improved Customer Experience
Recently launched services include their new Facebook page, Live Help with online representatives, and text alerts.
In its annual index, e-commerce publisher names ATG the top e-commerce platform and personalization vendor; and one of the top providers of live help services
ATG's strong momentum continues as large online businesses across industries invest in live help to improve online sales, customer satisfaction & retention, and service efficiency
Banking and financial services executives will gain insights from ATG customer The Hartford on effective live help strategies designed to increase customer acquisition
The acquisition strengthens ATG's leadership in the live help market by adding InstantService's 300 customers to ATG's existing base of 900 commerce platform and optimization services customers.
Results suggest that an integrated live help solution with both click to call and click to chat technologies can maximize revenue, customer loyalty