But new managing director Kevin Wood vowed today that it will be "business as usual" at the group which has developed into one of the UK's largest loss adjusters
since it was founded in 1992.
Mr Lawson, 41, has more than 25 years' experience within the insurance industry and will be liaising with loss adjusters
and insurance companies across the UK in his new role.
Don't be scared of entering into discussions with the loss adjuster
about what options are open to you.
A second loss adjuster
arrived at Lynn's home last month, and he told her to expect a pay-out.
The company has mobilized its emergency claims unit and teams of public loss adjusters
and insurance consultants in and around Bastrop.
Historically, loss adjusters
have acted exclusively for insurance companies.
After the van was wrecked, it was examined by a loss adjuster
, who later said that settlement had been agreed and payment would follow.
But the loss adjuster
said that only the damage caused by the boiler bursting was covered and not the boiler itself.
He joined Thomas Howell Selfe, eventually becoming a chartered loss adjuster
A loss adjuster
for the Age Concern people visited her soon after the blaze in April.