The service improvements Ofwat
is demanding include
has reviewed 14 of the 17 UK water companies' future plans, and three of these, Severn Trent PLC, United Utilities Group PLC, and South West Water, were fast-tracked due to their "high-quality" plans.
"We are disappointed that revised proposals have not yet risen to the challenge we have set them," said Ofwat
senior director David Black.
What found this shocking Ofwat
The Environment Agency said it was pursuing a criminal investigation into the firm, with court proceedings expected to commence soon.
The watchdog added that Southern Water also manipulated its wastewater sampling process, which led to it misreporting information to Ofwat
and avoiding penalties in previous years.
As well as lowering bills, Ofwat
wants Severn Trent to make good on its commitments to improve almost 2,700 acres of land, invest PS419 million in improving the environment, cut leakage by 15 per cent and help 199,000 customers struggling to pay.
Nationally, Severn Trent, South West Water and United Utilities were the three companies which delivered "such high-quality plans" they have passed Ofwat
This comes after Ofwat
drew harsh criticism from the Public Accounts Committee last year for consistently overestimating companies' costs when setting price limits - leading to higher bills for customers.
In a Governmentsanctioned report, Ofwat
said that although reductions in customer bills are likely to be small, a more open market could ultimately end the "retail monopoly".
The report claims that Ofwat
chairman Jonson Cox is likely to say that the regulator has closely monitored the cost of borrowing and believes water firms can borrow money cheaply thanks to ultra-low interest rates, Warrington-based UU has already pledged to cut customers' bill by 4.1% over the next five years.
DOZENS of jobs face the axe at Birmingham-based water regulator Ofwat
amid fears that the city centre office could close permanently.
As a neighbourhood body, contact the Ofwat
to arrange with the Environmental Agency to take water samples when the chlorine in the water is at its strongest and send them to laboratory for analysis.