ombudsman

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ombudsman

a person appointed by Parliament to investigate citizens' complaints. The name derives from the first example appointed in Sweden in 1809. There are now many in the UK, both in the public and private sector, and as a result of devolution, e.g. the Welsh Administrative Ombudsman (Ombudsman Gweinyddiaeth Cymru).
Collins Dictionary of Law © W.J. Stewart, 2006
References in periodicals archive ?
"Ohio has been very good to the ombudsman program, recognizing the need for consumers to have an advocate wherever they may live, and has supported us very well to be able to provide that service," she says.
"State Long Term Care Ombudsman Programs: Factors Associated with Perceived Effectiveness." The Gerontologist 44 (1): 104-15.
HEYL: Vis-a-vis franchise relationship bills, how do you see the IFA Ombudsman Program in reducing the need for such legislation?
For more information about the ombudsman program, call Montachusett Home Care Corp.
Although Ombudsman programs are not allowed to recommend one nursing home over another, they can provide the results of the latest State inspection on the home and some information about the nursing home's complaint history.
Among the innovations tested under Title IV during the 1970s and 1980s, area agencies on aging, the congregate and home-delivered meals program, the PACE program, and the long-term care ombudsman program occupy important places in the existing constellation of aging services and programs.
SNFs and nursing homes preparing to close would be required to provide written notification to residents, legal representatives or other responsible parties, the state, HHS, and the long-term care ombudsman program at least 60 days before closure.
The strategy of negative publicity has been used very effectively by ombudsman programs in informal exchange coalitions with the press.
National Academy of Elder Law Attorneys National Alliance for Caregiving National Association for Home Care National Association of Health Underwriters National Association of Developmental Disabilities Councils National Association of State Long-Term Care Ombudsman Programs National Center for Assisted Living National Council on Aging National Chronic Care Consortium National Multiple Sclerosis Society New Hope Community, Inc.
Dicken said FFE efforts to set up navigator programs, or exchange ombudsman programs, were about two months behind schedule in May because of CMS delays in issuing a funding announcement.
* Ombudsman programs provide the tools for Navy ombudsmen to offer support and guidance to command families and to act as the liaison between the command and its families.
Ombudsman programs rely heavily on volunteers, with an estimated 882 full-time equivalent paid staff, 6,764 state and local volunteers certified to investigate complaints, and 6,035 non-certified volunteers (per preliminary Administration on Aging data for 1997).