Parliamentary Commissioner for Administration

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Parliamentary Commissioner for Administration

in the constitutional law of the UK, an officer who is charged with investigating complaints where officials are charged with having obeyed the law but have not acted in a proper administrative way, examples being bias, delay, perversity and arbitrariness. The immediate model was that of the Scandinavian ombudsman, which had been introduced in New Zealand, and to an extent the idea was not unlike the Comptroller and Auditor General. He can be removed only on an address to both houses and is a member of the COUNCIL ON TRIBUNALS. He oversees most government departments but not the health service, nationalized industries and the like, nor the police. He has considerable power to investigate and to demand documents and papers, there being no Crown privilege. Complaints, however, must still come through a Member of Parliament and not from a member of the public directly. The House of Commons has a select committee on the Parliamentary Commissioner for the Administration to monitor his performance and the exercise of the office generally. Various National Health Service Acts have since setup three Health Service Commissioners for Scotland,Wales and England. There are, since 1974 in England and 1975 in Scotland, three Commissions for Local Administration. See also EUROPEAN PARLIAMENT.
Collins Dictionary of Law © W.J. Stewart, 2006
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The details emerged in a Parliamentary and Health Service Ombudsman report into shocking cases of NHS failures nationwide.
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The Parliamentary and Health Service Ombudsman probed the case, with a summary published today.
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Dame Julie Mellor, the Parliamentary and Health Service Ombudsman, said in some cases there had been no investigation by NHS authorities.
The Parliamentary and Health Service Ombudsman is the final step for people who want to complain about being treated unfairly or receiving poor service from the NHS in England, or a UK government department or agency.
It is important that patients are also aware that if they are dissatisfied with the way in which their complaint is handled, they have the right to contact us - the Parliamentary and Health Service Ombudsman (PHSO) - for an independent and impartial view.
ELDERLY people are reluctant to make complaints about substandard health care or do not know how to and could be suffering in silence, a report by the Parliamentary and Health Service Ombudsman said.
The report by the Parliamentary and Health Service Ombudsman contained 121 summaries of complaints investigated between December and January.
Last year, the Parliamentary and Health Service Ombudsman rapped the hospital over the February 2012 incident.
In England it is the Parliamentary and Health Service Ombudsman. In Scotland, Wales and Northern Ireland it is the Public Services Ombudsman.
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