Web Responsive Pensioners Service (WRPS) is an IT initiative of CPAO for the pensioners which provides various services including pension payment information for last 24 months, online pension process tracking & online grievance registration and redressal
with facility to track the status of grievance.
During the open court, the IGP personally heard complaints of senior citizens, women and men from different districts and issued directions to officers on the spot for the redressal
of public complaints.
On May 6, the judge had issued notices to the Lahore capital city police officer (CCPO) and the police complaint redressal
cell with regards to the petition for May 14.
The serving IGPs from Sindh, Punjab, KP, Balochistan, Islamabad, Gilgit-Baltistan and AJ and K, informed the PRC about performance of the Police Complaint Redressal
Centres from January 2019 to April 2019 by giving numbers of institution of the complaints, disposal, pendency and other details including actions taken against the delinquent police officers.
In his opening remarks, Chief Justice Khosa, who is also the Chairman of the LJCP, said that the PRC was providing a forum to the police department to take vital initiatives for redressal
of grievance of general public.
For the redressal
of the complaints, people from all over the province including Tribal districts can call to the complaint cell on telephone number 091-9211200 and Cell No.
The chief minister checked the record of the complaints and their onward transmission to the concerned authorities for redressal
. He also issued directives to all the departments to cooperate with the complaint cell for redressal
of general public complaints and the complaints regarding election process.
The circular said: "Where an IT-related glitch has been identified as the reason for failure of a class of taxpayer in filing of a return or a form within the time limit prescribed in the law and there are collateral evidences available to establish that the taxpayer has made bonafide attempt to comply with the process of filing of form or return, GST Council has delegated powers to the IT Grievance Redressal
Committee to approve and recommend to the GSTN the steps to be taken to redress the grievance and the procedure to be followed for implementation of the decision."
The Indian central bank's ombudsman has called for a single redressal
system for all financial transactions.
It is hoped that that with convergence partners opening up to handle calls, more and more consumers can post their grievances for redressal
. Currently, the ministry gets about 3,000 calls daily, but is able to handle only 600 of these because of manpower shortage and lack of expertise in various sectors.
The three authors present perspectives from both commerce and law on the rights of consumers and the protective measures adopted in India and other countries, and deal specifically with the statutory measures for redressal
of consumer grievance provided under the Indian Consumer Protection Act of 1986.
New Delhi: The Supreme Court on Tuesday refused to entertain a petition filed by Kingfisher Airline against being declared as wilful defaulter, saying it has become infructuous as the Grievance Redressal
Committee of Union Bank of India has already passed an order.