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For the seasoned conciliator, the challenge is to see the issues on the table through the eyes of the interacting stakeholders and to try and steer their expectations into a zone of workable agreements by helping them to recognize areas of congruence and divergence through a process of iterative engagement.
The threat of extensive support strikes now disappears and Finnair may operate its flights normally," the airline said in a statement after negotiations facilitated by a national conciliator.
Admitting that Australia's recent off-field dramas and retirement of senior players had expanded his job description to 'mediator, mentor, conciliator, coach, Arthur said that his stint as the coach of Australia has been the most challenging experience of his career, although he added that despite any suggestions to the contrary, team standards were rising rather than falling.
At the company's request, a Ministry of Labour conciliator was appointed on January 2, and the first two days of conciliation were January 17 and 18.
Acas chief conciliator Peter Harwood said: "I am encouraged that the parties are still positively engaged in the process.
Chief conciliator Peter Harwood said: "Naturally, we are disappointed at today's outcome.
Peter Harwood Acas chief conciliator said: "Naturally, we are disappointed at today's outcome, following the parties' intensive talks at Acas over the last two weeks.
Peter Harwood, Acas chief conciliator, said: "Over the past fortnight the six contractors have met with the Unite trade union through the Acas conciliation service.
Acas chief conciliator Peter Harwood said: "This is a complex process and all parties remain committed on this path to securing a positive way forward.
Acas chief conciliator Peter Harwood said: "After 24 hours of discussions over two days between Unite and the six fuel distribution contractors, talks adjourned at 10pm this evening with the parties agreeing to meet again with Acas next Tuesday.
Air Canada Pilots Association (ACPA) on Tuesday said that Air Canada is abandoning the efforts to negotiate a new contract with the assistance of a federal conciliator.
Acas chief conciliator Peter Harwood said: "This is a very damaging dispute for all concerned.