CanyonBridge, a leading provider of premium Web-based enterprise messaging delivery solutions, and LignUp Corporation, a provider of Web services-based converged communications solutions, today announced a technology partnership to integrate
CanyonBridge's cbForce with LignUp's VoIP Communications Platform.
WebDirect is an extensive eBusiness application module that integrates
with EnterpriseIQ to leverage the power of the Internet allowing users to communicate more effectively with customers and suppliers.
Spanlink designed Concentric Solutions to integrate
the activities of agents, supervisors, IVR systems and customers to improve productivity and quality at each stage of the contact, from initial call routing, to call handling and coaching, to after call work.
new productivity features, Sphere Communications
Talisma is a leading provider of web-driven customer service solutions that integrate
the power of email, chat, real-time collaboration and telephony applications with a mature, robust multi-channel interaction management platform, comprehensive analytics and a fully integrated system-wide knowledgebase and customer database.
Netegrity IdentityMinder, which integrates
access management, user administration, and resource provisioning, is expected to be available in June 2003.
Xanoptix's process integrates
thousands of devices in silicon or compound materials (such as GaAs or InP based lasers, detectors, and transistors) with a third-party silicon IC (such as transceivers, network processors, and DRAMs).