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Journal management and functionality was enhanced, including the ability to journalize incoming e-mail against contacts and importing journal and task/activities into PurpleCRM forms.
Bound journals and ledgers were inefficient in that they, by definition, had a specified number of pages; they also limited the number of persons who could journalize or post at any point in time.
The agency utilized general accounting software that allowed the agency's in house bookkeeper to journalize routine accounting transactions and submit the transaction files by E-mail to the agency's local CPA firm that then made whatever general ledger adjustments were necessary and prepared quarterly financial statements.