Passenger Focus's Mike Hewitson said: "Passengers tell us that punctual
trains are what they want, so they will be disappointed with the decline in overall performance.
Passengers expect high quality, punctual
and reliable services.
We set a benchmark for ourselves and what we have achieved is way above our ambitious target and we believe that we are in February the most punctual
airline in the region," he said, adding that the average on-time performance for last month was nearly 90 per cent.
UNRELIABLE Great Western Trains are least punctual
Ashleigh Collins, 16, student, Heaton: "It's punctual
, but it can be a bit daunting for young women late at night when there are drunk people on board.
We strive to provide a punctual
, efficient service for all our passengers and these results are proof of our efforts.
The CAA's report shows that 85% of Ryanair's flights arrived on time between April and June of 2004 following on from the airline being the most punctual
in 2003 and in the first quarter of 2004.
Only Island Line, which runs services on the Isle of Wight, provided a more punctual
Gulf Air, the Kingdom of Bahrains national carrier, has been independently ranked by UK aviation analysts OAG the third most punctual
airline in 2017, amongst Middle East and African airlines, with an average on-time performance (OTP) of 80.
The airline also claims to be Birmingham International Airport's most punctual
low cost airline, based on carriers registered in the UK.
Heathrow was the least punctual
with just 69% flying on time.