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However, a new Flexera Software Survey, prepared jointly with IDC, highlights that over 56% of the enterprises polled said that 11%, or more of their software spend in the last 12 months is associated with un-used software, commonly known as 'shelfware'.
By providing the wrong end-user tools and failing to engage and enable end users, the most elegantly designed, highly optimized data warehouses sit abandoned like so much million-dollar shelfware. The often overlooked link between ROI and a user-centric approach to data warehousing is quite real.
The second method is preferable, he argues, because the complexity of today's self-service approach may result in BI solutions becoming shelfware. "Our solution is to collect, store, analyze, predict and then to inject the insights into the point of work," Stanek explains.
We estimate that $30.5 billion is spent on on-premise shelfware and $3.7 billion on cloud shelfware annually.
Because it's only by putting users at the centre of processes you can create applications that genuinely meet the business' needs, thus avoiding one of the traditional problems that blights IT projects: poor user buy-in, leading to shelfware and wasted opportunity.
Overall, Wang writes, users now expect (and many are demanding) that their enterprise vendors allow them to buy software licenses when needed, reduce licenses during downturns, and unload shelfware maintenance fees that often result from aggressive sales tactics.
This is a living document, updated periodically (read as "frequently"), and cannot be just "shelfware." In the submission and tracking of risks, the following information is suggested as input.
Because companies weren't ready for this, CRM applications became expensive shelfware. CRM project leaders learned that smaller, more manageable projects can yield quick wins, more momentum, and higher end-user adoption.
An increasing body of research indicates that the tendency for organisations to stockpile 'shelfware' - software that is paid for but never actually deployed - has grown substantially over the past two to three years as IT departments have consistently invested in new applications in emerging areas such as business-to-business (B2B) collaboration, customer relationship management (CRM) and business intelligence.
Tool vendors often claim that lack of training and proper organizational structure are the reasons why CASE tools become shelfware. Based on our CASE experience, we think the real reasons are method- rather than user-centered design of tools, weak support for soft aspects of software development, and too a narrow view of what makes a successful software project.
Merely buying a content management solution can still result in functionality gaps, or it may result in shelfware if firms don't need the total breadth of functionality.
53% of enterprises also responded that at least some of their software license spend is associated with applications that are overused and therefore out of compliance; 85% responded that at least some of their software license spend is associated with under-used software, or shelfware.