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The inContact Switchboard would be net centric, which means the switchboard service is incorporated in Telenor's own network, allowing all waiting calls to be stored inside the network, and not take up capacity from the business' own telephone system.
He praised the efforts of staff who acted as a source of general information as well as switchboard operators and said: "We are probably not making the most of direct dial.
However, practice manager Bridgid Collings said that the new switchboard will mean the length of calls will be shorter leading to an overall drop in cost for callers.
NORDIC BUSINESS REPORT-27 January 2003-Trio AB delivers switchboard solution to Swedish municipality(C)1994-2003 M2 COMMUNICATIONS LTD http://www.m2.com
Many of the more unusual queries were fielded by switchboard staff taking calls from passengers preparing to leave Scotland.
A switchboard outsourcing company has bought one of its chief rivals in a pounds 2 million deal.
BUSINESSES in Coventry faced an anxious return to work today because of a telephone switchboard problem triggered by number changes at the weekend.
Jon, 29, fooled a Downing Street switchboard operator into putting him through to the Premier at No 10.
The project of MVE Krianovice, the output of the power is based on the output of the RG6 generator switchboard to TR No.
According to the company, mrs 6.01 includes optimized system administration features and improved user ergonomy, as well as Caller Guide, a fully automated, speech-enabled switchboard. Caller Guide is based on a central address book and combines the functionalities of an automated switchboard with an intelligent Find-me-Follow-me feature.
six thousand calls to Huddersfield's hospitals are fielded by the main switchboard every day.
Managers at the hospital where Reggie Kray is being treated for cancer set up a special phone line yesterday because its switchboard could not cope with the number of callers leaving goodwill messages for the convicted murderer.